Refund Policy

To be eligible for a refund:

• You must request a refund within 3 days of receiving your item.
• The item must be in the same condition you received it: unworn, unused and in its original packaging.
• You need to provide the receipt or proof of purchase.
• It is the customer’s responsibility to ensure proof of postage for parcels that contain items to be returned.
• In the event of change of mind, the customer is only entitled to a credit note for the value of their purchase. Bestone.lk will not be issuing refunds for change of mind purchases.
• Items to be returned are the sole responsibility of the customer until they reach us, and customer needs to ensure items are properly packed to prevent any damages enroute to us. Items damaged en route will not be accepted.