Terms and conditions apply based on the current offers that are going.

Welcome to Bestone.lk, the online purchasing platform for Bestone Trading company. Please read and accept the under mentioned conditions and guidelines carefully before you use the services of this website.

 

Our website strives to ensure that all information on our website is as accurate as possible. However, we do not guarantee that product descriptions or other content are entirely accurate, complete, or error-free.

If a product received from Bestone trading company does not match its description on our site, the only remedy available to the customer is to return the item in its unused condition within two days of delivery.

Please inspect the package for any visible damage upon receipt. If the package shows signs of external damage such as dents or damage to the packaging, it is your responsibility to check the item at the time of delivery. Items that are damaged externally will not be eligible for exchange, refund, or replacement. Refunds or replacements are only available for items with confirmed technical faults.

 

Warranty Information

Best One Sri Lanka ensures that all products are free from defects. We guarantee that our products are genuine, original, and brand new, and suitable for their intended purpose.

  • Standard Warranty: Most products come with a standard 1-year warranty. However, some items may have a shorter warranty period 6 months.
  • Extended Warranty: Certain products are covered by a 2-year warranty. If you wish to extend the warranty further, you can do so by paying an additional fee at the time of purchase or may be go you can get the product insured.

Coverage: The warranty covers manufacturing defects but does not extend to physical damage or damage caused by natural disasters.